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Client experiences

Moving forward together in a sector that is constantly evolving.

Robby Cap, CHRO of Groep Waaslandia

Groep Waaslandia

At Groep Waaslandia, we have been committed to safe and high-quality passenger transport for many years. From our various depots, we provide regular transport, student transport, and coach travel, while our travel agencies assist travelers with their holiday plans. With over 530 employees, we work every day to build a reliable service. In a sector that is constantly evolving, we believe it is important to work with partners who share the same long-term vision and actively think along with us. 

Our cooperation with Van Dessel Insurance Brokers has existed for many years. Over time, the relationship has developed from a rather operational collaboration into a sustainable partnership. Today, we see Van Dessel not only as our insurance broker, but as a strategic advisor who helps us think about risk management, prevention, and the further professionalisation of our organisation. 

The mobility sector comes with its own specific challenges. That is why it is a great added value for us that Van Dessel knows our sector well and understands the risks and responsibilities involved. Their expertise helps us make informed decisions and ensures that our insurance solutions continue to align with the development of our company. 

In addition, we appreciate their proactive approach. Van Dessel does not wait passively, but thinks ahead, signals new risks, and keeps us informed in a timely manner about relevant developments and changes in legislation. Even with complex claims and liability files, we can rely on a swift, professional, and solution-oriented approach. This gives us the confidence that cases are handled efficiently and that we can always count on expert advice. 

Communication is open, transparent, and smooth. Thanks to short lines of communication and personal involvement, we can respond quickly whenever needed. This combination of expertise, accessibility, and trust makes us feel that Van Dessel grows along with our organisation as a partner. Looking to the future, we are confident about our continued collaboration. The mobility sector continues to evolve, and it is reassuring to know that we can rely on a partner who thinks ahead and helps us be prepared for the challenges of tomorrow.

Our collaboration with Van Dessel has been running smoothly for years. That is the result of trust, expertise, and a partner who thinks along with us. 

Robby Cap, Group Waaslandia

CHRO